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iYogi Complaint - credit not returned for bad service
iYogi Complaint

iYogi Complaint


credit not returned for bad service

i bought a wireless extender that was not working properly and endedup with iyogi services still problem not resolved, iyogi representive stated that the charge of $39.99 would be credited back to debit card within 7 business days, well it is now 11/05/11 and i still have not been credited the $39.99 to my account.

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iYogiART says: (6 years ago)
Dear Rosanne,

This response may seem a bit late, but better that than never, right? We wanted to ask you whether you had received the refund you had requested and that was pending. We also wanted to request you to send your cancelled account information to iYogiCare@iyogi.com so that we may use your experience in training and giving feedback to our teams to improve the overall service delivery by iYogi.

We hope you will oblige us and if there is anything else you would like us to make a note of or change, please feel free to add that in the email.

Customer Service Team

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