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iYogi Complaint - Refund
iYogi Complaint

iYogi Complaint

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Refund


Today I recieved a text message from my bank that a charge was processed on my mastercard. I knew right away that something was incorrect because I hadnt used my mastercard today I was at work all day couldnt had! I called my bank ASAP and was told a charge was on my account for 39.99 from a company called Iyogi . I have never heard of this company before and had no clue what to do. Thank God my bank had a customer service number and provided me with a transaction number. I called Iyogi and was told I DID make the purchase for what Im not even sure of still at this moment and that there would not be any refund or reversal of the transaction!! I was shocked!!! I asked Mr Sujit Kumar to speak with a supervisor and was told Id be told the same thing that he was telling me NO REFUNDS!! I couldnt believe this!I then asked Mr Kumar to explain to me what this service was that was purchased to this he couldnt expalin just kept telling me they were teck support! For what I DO NOT KNOW! He could not provide any further info after asking him to explain this several times he then explained to me that NOW he could do a refund and the funds would be placed back in the account.Im not sure if I will EVER see the refund I did recieve a email confirming the reund request was processed but Im not hopful at all I can see days of calling this company! Ive never been treated like this from a company before.


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